jayabaji3 Privacy Policy — Your Data, Your Rights

When you interact with the jayabaji3 platform — whether browsing as a visitor, completing registration, depositing funds, or placing a bet — we may collect several categories of personal data. We collect only the data that is necessary for the purpose stated at the point of collection. The categories are as follows:

Registration and identity data. When you create a jayabaji3 account, we collect your full legal name, date of birth, gender, residential address (including district, division, and postcode within Bangladesh), email address, and mobile phone number. This data is required to open and maintain your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.

Verification documents. To satisfy age and identity verification requirements, we may ask you to upload a copy of a government-issued photo ID (such as your National Identity Card, passport, or driving licence), a proof of address document (such as a utility bill or bank statement dated within three months), and where applicable, documentation confirming ownership of the payment method you use. These documents are processed solely for verification purposes and are stored in encrypted form.

Financial transaction data. We record details of every deposit and withdrawal you make, including the transaction amount in BDT, the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), the timestamp, and the transaction reference number. We do not store complete mobile wallet account numbers, card numbers, or authentication PINs — only masked identifiers sufficient to link a transaction to your jayabaji3 account.

Gameplay and betting data. We log every bet placed on the platform, including the event, market, odds, stake amount, and outcome. This data is used for account management, dispute resolution, bonus eligibility calculations, and responsible gaming monitoring. Gameplay logs are retained as part of your account history.

Technical and device data. When you access jayabaji3, our servers automatically collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and platform performance analytics. It does not by itself identify you as a named individual but may be combined with account data for fraud investigation purposes.

Communications data. If you contact our support team by email or live chat, we retain a record of the conversation including your account identifier, the date and time, and the content of the exchange. This record is used to ensure consistency in support responses and to resolve any follow-up disputes.

jayabaji3 processes your personal data only for the lawful purposes described below. We do not use your data for purposes that are incompatible with those stated at the time of collection.

• Account management: Creating and maintaining your player account, authenticating your identity at login, updating your account details, and communicating important account notices such as security alerts, withdrawal confirmations, and policy updates.
• Payment processing: Initiating and recording deposits and withdrawals in BDT, reconciling transactions with payment service providers including bKash, Nagad, Rocket, and Upay, and issuing refunds where applicable.
• Identity and age verification: Confirming that you meet the 18+ age eligibility requirement and that the identity you have provided is accurate, in accordance with our responsible gaming and anti-fraud obligations.
• Fraud and security monitoring: Detecting and investigating suspicious login attempts, unusual transaction patterns, multi-accounting, bonus abuse, and any other activity that may indicate fraud or a breach of our Terms and Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify potential indicators of problem gambling. Where such indicators are detected, we may apply account-level controls such as deposit limits, cooling-off periods, or self-exclusion as described in our Responsible Gaming policy.
• Legal and regulatory compliance: Retaining records as required by applicable law, responding to valid requests from law enforcement or regulatory authorities, and reporting suspicious financial activity in compliance with anti-money laundering obligations.
• Platform improvement and analytics: Analysing aggregated, anonymised usage data to understand how players interact with the platform, identify popular game categories, and improve navigation, performance, and content. No individually identifiable data is used for analytics reporting shared externally.
• Promotional communications: Sending you information about bonuses, promotions, and platform updates via your registered email address or mobile number, where you have not opted out of marketing communications. You may opt out at any time by contacting [email protected].

jayabaji3 does not sell or rent your personal data to any third party. We may share your data with carefully selected third-party service providers only to the extent necessary to operate the platform and provide you with services. All third parties with whom we share data are required to process that data strictly in accordance with our instructions and to maintain appropriate security measures.

Payment service providers. To process your deposits and withdrawals, we share the minimum necessary payment and identity information with the relevant payment provider — bKash, Nagad, Rocket, Upay, Visa, or Mastercard. Each provider operates under its own privacy framework and is independently responsible for the data it receives from you during the payment transaction. jayabaji3 does not receive or retain full payment credentials from these providers.

Game and software providers. The casino and sports betting software that powers jayabaji3 is supplied by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, among others. To operate game sessions, these providers may receive your account identifier and gameplay data. They do not receive your full identity or payment information unless this is required for platform integration and is covered by a data processing agreement.

KYC and verification partners. jayabaji3 may use third-party identity verification services to assist with document checking during the KYC process. These partners receive only the documents and data necessary to complete the verification check and are prohibited from using that data for any other purpose.

Analytics and security tools. We use server-side analytics and security monitoring tools to protect the platform and understand usage patterns. These tools process technical and behavioural data in aggregate or pseudonymised form and do not result in your individually identifiable data being shared with advertising networks.

Legal authorities. jayabaji3 may disclose your personal data to law enforcement agencies, courts, regulators, or other government authorities where required to do so by applicable law or in response to a valid legal request. We will notify you of such a disclosure where we are legally permitted to do so.

jayabaji3 uses cookies and similar browser-based technologies to operate the platform, maintain your session, protect your account, and improve your experience. A cookie is a small text file placed on your device by the platform when you visit. Cookies do not contain executable code and cannot access other files on your device.

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies from specific sites. Blocking strictly necessary or security cookies will impair the functionality of your jayabaji3 account and may prevent you from logging in. jayabaji3 does not use third-party advertising cookies or cross-site tracking pixels.

jayabaji3 implements a layered approach to data security, combining technical controls, access management policies, and operational procedures designed to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure.

Technical safeguards. All data transmitted between your device and the jayabaji3 platform is encrypted using TLS 1.2 or higher. Data at rest — including account records, transaction histories, and verification documents — is stored in encrypted form using AES-256 encryption. Database access is restricted to authenticated platform services and is not directly accessible from the public internet.

Access controls. Access to personal data within the jayabaji3 organisation is granted on a strict need-to-know basis. Staff who require access to player data to perform their role — such as support agents handling a dispute — are individually authenticated and their access is logged. Access permissions are reviewed regularly and revoked promptly when no longer required.

Incident response. In the event of a data security incident that affects your personal information, jayabaji3 will investigate promptly, take remedial action, and notify affected players via their registered email address within a reasonable timeframe. Notifications will describe the nature of the incident, the categories of data affected, and the steps we have taken or are taking in response.

Data storage location. Player data for the Bangladesh market is stored on servers with appropriate physical and network security controls. jayabaji3 does not transfer your personal data to countries or territories with inadequate data protection standards without ensuring that appropriate safeguards are in place.

Your own security responsibilities. While jayabaji3 maintains robust platform-side security, you are responsible for keeping your account credentials confidential. Choose a strong, unique password for your jayabaji3 account, do not share it with anyone, and contact support immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

As a jayabaji3 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Request — [Right Type]". We will acknowledge your request within 24 hours and provide a substantive response within 30 days.

Please note that certain rights may be limited in cases where retaining or processing your data is necessary to comply with a legal obligation — for example, transaction records required for anti-money laundering compliance cannot be erased prior to the end of their mandatory retention period. Where a limitation applies, we will explain the reason in our response to your request.

jayabaji3 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. Once the retention period has elapsed, data is securely deleted from our systems or irreversibly anonymised so that it can no longer be linked to an identifiable individual.

When an account is closed — whether voluntarily by the player or by jayabaji3 — the account is deactivated immediately and access is revoked. The underlying personal data record is retained for the periods specified above and then deleted. Anonymised aggregate data derived from closed accounts (for example, aggregated betting volume statistics) may be retained indefinitely as it contains no personally identifiable information.

jayabaji3 reserves the right to update this Privacy Policy at any time to reflect changes in platform operations, applicable law, or industry best practice. When material changes are made, we will notify registered players via the email address on record at least seven days before the revised policy takes effect. The effective date at the top of this page will be updated accordingly. Continued use of the platform after the revised policy takes effect constitutes acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically. The most current version is always available at jayabaji3.app/privacy-policy. If a previous version of this policy is needed for reference — for example, in connection with a dispute — contact our support team and we will provide the archived version applicable to the relevant time period.

Data protection contact. For any question, concern, or request relating to your personal data and privacy rights, contact the jayabaji3 data protection team using the details below. Please include your registered account email address in all data-related correspondence so that we can locate your record promptly.

This Privacy Policy is governed by and construed in accordance with the laws applicable in the jurisdiction in which jayabaji3 operates. Any dispute arising from the application or interpretation of this policy that cannot be resolved through our internal complaints process will be referred to the appropriate legal forum as determined by the governing law of the platform.